Who we are
We are Angelland Realty, a real estate company based in Burwood, and we run the website you’re currently on: www.angelland.com.au. We take privacy as seriously as you do. This page displays our privacy policy, which shows how and why we collect, use, share and manage your personal information, or info.
Any time you:
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- use our websites, or
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- enter into an agreement with us through them, or
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- subscribe to our services,
we’ll take it that you have read and agreed to what’s in this policy.
Also, we update this policy as we need to, to make sure it’s always current. We encourage you to review it now and then, so that you know of any changes. We’ll take your continued use of our websites and apps as acceptance of our revised privacy policy.
How we respect information privacy
We understand the importance of protecting your personal information.
Whenever we collect and handle personal info, we’re bound by the Privacy Act. That includes the Australian Privacy Principles (“APPs”).
Information we collect, how we use it and how we disclose it
The kinds of things you do on our websites might mean we need to collect your personal information. If you want us to send you emails, for example, we’ll need to collect your email address. So, a lot of the time, you’ll know what info we’re collecting, and when. After all, you’ll be giving us the information yourself.
We might also collect non-personal information, like a list of the pages you look at on our websites. We do this so that we can give you the most helpful, personal experience of our services. For example, we use it to suggest properties like the ones you look at most often. We often use cookies or other technology to collect this kind of info. So, you might not realise every time it’s happening.
By using our sites, you agree to only ever give us:
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- your own personal information, or
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- personal info someone’s agreed for you to share with us, like a referee in a rental application.
We’ll only ever use or share your information for the purpose you gave it to us for, or something closely related to that. If you sign up for our newsletter, for example, we will use it solely for our newsletter, and any announcements we deem important enough to keep you informed.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Your information will not be shared outside of this company unless given explicit consent by you. In these cases, we’ll share it only for the purpose agreed upon by you. Otherwise, your information will stay within our company and our team.
Controlling the personal information you share
If you don’t want to share certain personal information with us, don’t.
For example, if a form field is optional, and you don’t want to share the info it asks for, submit the form without it.
Of course, often we’ll need your personal information to provide you with a service or product that you want. If you don’t share that info, you won’t be able to access the service.
How long we keep your data
We only collect personal information for real, current purposes, not for possible future uses. And we only keep your personal info for as long as we need it. After that, we seek to destroy or permanently de-identify it.
How long we keep your info depends on how sensitive it is: the more sensitive the information, the faster we destroy or de-identify it.
So, for example, we keep personal identity documents for a short period of time. With more common, and potentially public information, such as your name and contact details, we’ll keep it for longer.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Email us at info@angelland.com.au.
Making a complaint
We have a fair and responsible system for handling complaints, including documentation and discussions with you regarding solutions and future steps.
If you have any complaints, concerns or questions about your privacy, please contact team:
We will consider your query and work to respond to you promptly.
You can get more information about protecting your privacy:
Visit the office of the Australian Information Commissioner.
